What Our Customers Are Saying

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Dragon Signs & Graphics

Dragon Graphics & Signs have been designing,  supplying and fitting signs and displays to businesses and organisations throughout South Wales for a decade.

Preferring to focus on their core business activities rather than get bogged-down in the nitty-gritty of  building their own in-house administration software,  Dragon Graphics & Signs like many other businesses were using stand-alone software to invoice, manage customer records, plan projects etc. Although this hasn’t hindered the success of the company it was time consuming and didn’t enable them to access all the information in one place.

Enter Woosabi. After scouring the market place for easy-to-use software to bring all their admin into one place, Rhys Harrington, the director of Dragon Graphics was told about Woosabi and it ticked all the boxes regarding their requirements.

“We’ve been using Woosabi for 6 months and really benefited from the features. Easy to use in general- Invoicing a fantastic system and auto filing has significantly reduced the dreaded admin. Our accountant was given access to our Woosabi account to prepare our end of year accounts, she found it really easy to use and it made her job a lot more straight forward which resulted in a smaller bill for us. We would certainly recommend Woosabi to other small businesses.”

Rhys Harrington, director, Dragon Graphics & Signs

Soft Spot Cupcakes

Ben Allen and Lucy Bennett started Soft Spot Cup Cakes in the summer of 2009. Ben gave up a senior position in a marketing company to develop and grow the business whilst Lucy continues to work as a part time teaching assistant getting up in the small hours of the morning to bake cakes before heading off to school.

Both have a passion for food. They converted and refurnished a unit in Cardiff Bay into an industrial kitchen, invested in new equipment and supplies, designed and developed their marketing materials to promote the company and then opened for business.

Soft Spot have been using Woosabi to help manage their day to day business functions. By entering the contact details of all their customers into Woosabi, the couple have been able to create mailing lists to keep their cake lovers informed about new recipes, flavours and promotions.

“Before starting to trade, we did research the market to look for an ideal business tool that we could use to help manage our business. Woosabi was easy to learn, affordable and it really has benefitted our business. The 30 day free trial enabled us to find out more about the features and signing up was a straight forward business decision.”

Ben Allen, director, Soft Spot Cupcakes

B & H Canvas Products Ltd

Manufacturing & supplying canvas goods to industries, domestic and commercial clients since the early 90s, B&H Canvas Products’ client list is quite diverse ranging from national haulage companies to garden furniture manufacturers. The company had their own in-house administration processes which did work for the business but required information to be repeatedly inputted into separate programmes which was time consuming and could incur errors.

Initially trialling the beta version of Woosabi as it was being developed; the benefits of the system soon became apparent and helped B&H Canvas Products implement a new internal administration processes.

“The ease of use of Woosabi has really impressed me. We’ve been able to add information about our customers which in turn has helped us to evaluate our own product and service offerings and introduce new ones that we could see would be of benefit to them.”

Paul Jermyn, director, B&H Canvas Products

Zio Pin Pizzeria & Wine Bar

Zio Pin has become a firm favourite with the residents of north Cardiff who enjoy traditional Italian home cooked dishes. Located in the heart of Whitchurch village the restaurant has been an instant hit with both the locals and those travelling from other parts of the capital following excellent reviews and word of mouth recommendations.

Dominic Bertelli, owner of Zio Pin opened the restaurant in 2007 after finding the right location for his new business.  It is his second restaurant so Dominic has plenty of experience with regard to making sure customers have fantastic dining experiences and providing excellent food and he was also very aware of the importance of building and maintaining his business and the series of challenges it would provide.

“Content, satisfied diners are the lifeblood of my restaurants.  I want to maintain the high standards we have set and welcome old customers back as well as attracting new customers. Using the Woosabi website function we now have an online presence. I have found it very easy to use, effective and the technical team at Woosabi have been very helpful.”

Dominic Bertelli, owner, Zio Pin Pizzeria & Wine Bar

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