Beautifully Simple CRM for your Business

Easy to use & completely customisable web-based crm for teams who want to get organised

 
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Your business at a glance

Woosabi's What's On page gives a real-time snapshot of your business schedule and offers a contrasting simplicity to the information overload often found in traditional CRM products like Salesforce, Netsuite, Maximiser and Microsoft Dynamics. Woosabi CRM allows you to quickly change views to see what your colleagues have Due, Coming Up or Completed, or simply react to automatic notifications flagged when priority Business Objectives need your attention.

Woosabi supports a system of ‘Note’ types that allows you and any colleagues to schedule, share and review all business critical activity. You can even make a Note private if it's for your eyes only.


Everything in one place

Share and backup work files (Word Doc, Excel, Power Point, JPEG, MP3 etc) by uploading them to notes. You and your colleagues can even share in discussion by adding Comments to each others Notes. All of which are defined and displayed on the system as a Job, Phone Call, Meeting, Customer Service, New Enquiry, Sent Message, Received Message or Misc note type.

 
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Your 24/7 personal assistant

Business Objectives provide automatically triggered notices for the vital management of your customer relationships (CRM). Simply define the measures by which you wish to run your business, then leave Woosabi to monitor and inform you when and what action needs to be done, and by who.

These measures are administered as business wide rules, however measures can be defined on a per contact level also for any VIPs. The system can track and bring your attention to:

• Unsent or unpaid invoices
• Completed jobs without an invoice
• Email reply reminders
• Periodical phone calls
• Periodical meetings
• Periodical marketing
• Birthday reminders
• Days without a sale (Non-buyers)


Pocket friendly too

When you don't have access to a computer, but need Woosabi to remind you of something later, you can use your phone and just, Text it! Woosabi is also able to send alerts to you via SMS text message.

Each SMS text message you send your account creates a Quicknote. When you next log-in, you'll be presented with a reminder for each text. Your Quicknotes can then be deleted or flipped into new scheduled jobs, or perhaps an expenses item.

 
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Sending quotes & invoices and tracking payments made simple

Simple to use Invoicing and Expenses modules track who, what, where and when your money is coming in and being spent out.

Woosabi Invoices are the ideal method for businesses that have products or services to sell to create, send and track quotes, invoices and refunds. Woosabi prints great looking invoices with many features more advanced than simple online invoice tools.

• Auto numbering with optional contact prefix
• Send invoices via Email or Post
• Track Paid, Unpaid and Part Paid
• Flip completed jobs into multiple item invoices
• Schedule Auto-Recurring Invoices
• Send outstanding payments' statement


Staying on top of your finances

Woosabi Expenses is not a full-feature accounting programme but is able to integrate with popular accouting tools such as Sage, Quickbooks and even your accounts office with our Hub Edition! It is a non-cumbersome, easy and common sense system for your business to record and make sense of cashflow, which can go a long way to reducing your tax liabilities.

• Summary for Financial Year(s)
• Auto categorised cost totals
• Schedule Auto-Recurring Expenses
• Updated Profit and Loss balance

 
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Contacts relationship manager

With Contacts you and your colleagues can each centrally access up-to-date records for the individuals and companies that you do business with. Add new contacts manually or use the Import feature to quickly add complete Address Books from programs like Outlook, Hotmail and LinkedIN.

Woosabi tracks everything for you, automatically placing any item associated to a contact in it's own unique Contact Record Card (CRC). Be they Lead, Prospect, Customer, Supplier, Competitor or Personal, your system will store all interaction that shapes and defines your relationship history with individuals, companies and their personnel.


Marketing your business

Search and Filter tools help segment and quickly identify subgroups within your contacts. Sort these contacts in to targeted Mailing Lists which can be exported for use in 3rd party programmes or send regular, personalised email or letter marketing.

The system will archive your marketing and can remind you each time a follow-up campaign is due for a Mailing List. Woosabi will even automatically handle all opt-outs, so your business will always be in compliance with spam laws and best practices. Just think, you'll never have to manually update or mail merge a spreadsheet again.

 
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A business website in minutes

During sign-up add your business name to create a unique location and web address for your very own Woosabi powered, business website.

No hosting costs, or web developers to hire, just very simple point and click options that allow you to mange your web content with speed and ease. Style text, add links, insert images and even embed YouTube video with a simple WYSIWYG tool that instantly updates your live website.


Raise your business profile

Twitter is a popular communications platform that helps businesses and their customers do a number of useful things. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company.

Woosabi can automatically feed posts to your Twitter account via your What's On status updates and/or use via the dedicated Twitter application found on your account Dashboard.

 
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Link existing email accounts

Woosabi provides an alternative method for you to access and use your existing email address - in addition to being able to synchronise with traditional email platforms such as Outlook and Exchange. You can quickly pull inbound messages into your Woosabi account and transform your regular email into an easy to use, reliable and time-saving business tool.

• Your own branded secure log-in page.
• Webmail freedom to read and write anywhere
• Search for Inbox and Outbox messages
• Send Copy (Cc) and Blind Copy (Bcc)
• Auto archive of all sent and incoming email
• Single click, inbox email to job conversion
• Single click, inbox message sharing
• Single click, attachments list
• Single click, reply later reminders
• Hover over, message preview
• No SMTP setup required


 
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Safe, secure & up-to-date

Woosabi is a purely online hosted service which means both you and your colleagues can log-in at any time 24/7, from anywhere in the world to access the same real-time information.

Woosabi is secure and private. The only people who can see your data are those you choose. And with all your data stored by us on secure servers and backed up regularly, even if your laptop were to be lost or stolen your data is safe.


Access from anywhere

You can use Woosabi on any PC, Mac, Laptop or Netbook with an internet connection, running Firefox, Safari, Chrome or Internet Explorer 7/8 web browsers. However, we would highly recommend the use of Firefox for Woosabi as we believe it is the quickest and most secure web browser for home and business use.

Woosabi requires no installation, maintenance or update management by you. New features and improvements are automatically applied, and are simply available the next time you log-in.

 
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Sync and store data offline

Kimosabi is a downloadable companion included with Woosabi, that can be installed on your PC or laptop. Each time you connect to the internet, Kimosabi will sync with your Woosabi account at set intervals and automatically keep an up-to-date copy of all your business critical data on your machine. If for any reason you are offline or unable to connect to the internet, you can easily access the most recent sync version of your data directly on your local machine.

You’ll never have to worry about backing up data or feeling stranded again when you can't jump online. Your Woosabi data is packaged as CSV (Comma Separated Value) files that can be opened with any spreadsheet program.


Calendar Support

Woosabi comes complete with a shared calendar allowing you and your team to quickly see good times for meetings, pending jobs and even bank holidays!

Some businesses will already use a shared calendaring programs like Gcal, Outlook or Yahoo! and may still wish to view or share their scheduled workload in this traditional format.